Support

A comprehensive and solution-oriented technical support is a key priority for us. You can use our support tools for these purposes: ticketing system, knowledge database, remote and phone support.

Suppot Portal
Controlex Support Team im Büro
Controlex Support Team
Support

Wir bieten unseren Kunden einen umfangreichen und lösungsorientierten technischen Support. Nutzen Sie hierfür unsere Support-Tools: Ticketsystem, Wissensdatenbank und Remote Support

Support-Portal

Knowledgebase

We have solutions for every problem:
  • Extensive knowledge database
  • Operating instructions
  • Firmware updates
  • Download area for software
To the support portal
Controlex Wissensdatenbank mit Support Anfragen
Controlex Ticket System

Ticket System

From professionals for professionals:
  • Simple submission of your request
  • Fast and solution-oriented ticket processing
  • Overview of the status of all open tickets
  • Archiving of all processed tickets
To the support portal

Remote Support

Personal and solution-oriented:
  • Telephone Support
  • Remote maintenance via AnyDesk
  • Support with commissioning
  • Easy to plan by making an appointment
To remote maintenance
Controlex Remote Support Mitarbeiterin

Our support technicians will be glad to help you!

Book a consultation